Gaming tablets have become part of the customer service package in the hospitality industry. Millions of restaurant guests in North America have played on a gaming tablet at least once. These days, value-added services such as tabletop tablets for restaurants have reshaped the interaction between businesses and customers.

We’ve deployed hundreds of premium HTML5 games for gaming tablets found in several restaurants, bars, and other hospitality businesses in North America. Our goal is not only to entertain guests but also capture their attention while they wait for their food.

Restaurants using Tablets with HTML5 Games

An average restaurant has a wait time of 20-30 minutes. That’s enough time for guests to get bored and spoil their dining experience. Using HTML5 games on tabletop tablets, restaurants and bars can improve the overall dining experience including customer satisfaction.

Across North America, about 65,000 tabletop tablets are made available in more than 2,700 stores which reached over 10 million unique users. Gaming tablets provide venues for digital marketing that are highly compatible with any modern promotions and advertisements.

The success of tabletop and bar tablets in improving customer experience can be attributed to the choice of quality games provided. Here are possible ROIs for HTML5 games in restaurant tablets.

Increased Engagement with Guest

Guest interaction is a huge concern in the restaurant industry. People tend to associate themselves with a brand or business through constant engagement. Customers will likely spend more on a place that they are more drawn into such as a bar or a restaurant with gaming tablets. Just imagine this scenario: guest A orders additional drinks so he could continue playing games when he only intended to just order his usual meal.

Trends show that relatable and convenient services are considered to be more appealing to modern audiences. Through an extensive collection of HTML5 games found in tabletop tablets for restaurants, customers seeking entertainment can play games fit for their preference.

Improved Customer Satisfaction

Customer experience and customer satisfaction go hand-in-hand in improving overall retention of loyal customers. In fact, customers are willing to pay more just to have better customer service.

Tabletop tablets improve overall customer satisfaction by making the dining experience unique and engaging. Guests who enjoyed the gaming tablet will likely associate their positive experience with the restaurant or bar. In the long run, brand loyalty through customer satisfaction produces a significant growth in revenue.

Recommended Licensed Games for your Business

Choosing the right games for a hospitality industry tablet is already half of the work towards success. Here are some of our featured licensed games that can surely entertain your guests.